We want you to feel confident when shopping with us. Please review our return and warranty guidelines below:
7-Day Return (Quality Issues Only)
If your item has a confirmed product quality issue, you may request a return within 7 days of receiving your order.
Returns are not accepted for damages caused by improper use or human factors.
30-Day Exchange
For product quality-related issues, you may request an exchange within 30 days of receipt.
Exchanges are not available for items damaged due to human error.
3-Year Warranty
All products come with a 3-year limited warranty that covers manufacturing defects.
This warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.
Non-Returnable Situations
We do not accept returns or exchanges in the following cases:
Damage caused by improper use or human error
Products without original packaging or accessories
Products that exceed the return/exchange time window
How to Request a Return or Exchange
Please contact our customer service team with your order number, photos or videos showing the issue, and a brief description. We will respond as soon as possible to assist you.